Privacy Policy, for the Garagedoor-Indianapolis LLC

Last updated: October 30, 2026

Garagedoor-Indianapolis LLC (“we” or “us”) provides garage door repair and installation. This policy explains what we collect through garagedoor-indianapolis.com and when you contact us, and how we use it.

Information we collect

  • What you give us: your name, phone number, email, address and details about your garage door when you fill out a form, call, text, email or book a job.
  • Payment details: when you pay online, our payment processors handle your card or financing details. We do not store full card numbers.
  • Website data: your IP address, device and browser type, the pages you visit and how you reached our site. We collect this through cookies and similar tools.
  • Calls: we keep records of calls, such as the number, date and length. Calls are recorded for quality and training.

How we use your information

  • To answer your request, schedule jobs and provide service
  • To send estimates, invoices, receipts and warranty information
  • To contact you about your job by phone, text or email
  • To ask for feedback or a review after a job, as described below
  • To understand how our website is used and improve it
  • To protect against fraud and meet legal and tax requirements

Who we share it with

We do not sell your personal information. We share it only as needed with:

  • Our employees and technicians, so they can do the job
  • Service providers who work for us: website hosting, email, phone and text services, lead alerts, and analytics such as Google
  • Payment providers: WooPayments and Stripe for cards, Klarna and Afterpay for financing
  • Authorities or others when the law requires it, or to protect our rights and safety
  • A buyer or successor if our business is sold or transferred

Cookies

Cookies are small files saved in your browser. We use them to keep the site and checkout working and to understand how visitors use the site. We use Google Analytics and Google Tag Manager for this.

You can block or delete cookies in your browser settings. Some site features, such as checkout, may not work without them. You can also use Google’s opt-out tool for Google Analytics.

Text messages

If you give us your mobile number, we may text you about your request or job, such as scheduling, arrival times, estimates, invoices and review requests. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time, or HELP for help. You can also call us at (317) 458-5557. Consent to texts is not a condition of buying from us.

We do not share or sell mobile numbers or text consent with third parties for their marketing. Service providers that deliver our messages may process your number for that purpose only.

How long we keep information and how we protect it

We keep information as long as we need it for service, warranty, tax and legal records. We use reasonable safeguards, but no website or internet transmission is completely secure.

Your choices

You can ask us to access, correct or delete your information by contacting us below. We may keep what the law requires or what we need for warranty and tax records. To stop marketing emails, use the unsubscribe link or contact us.

Children

Our website and services are for adults. We do not knowingly collect information from children under 13.

Links to other sites

Our site links to other websites, such as Google. Their privacy practices are their own, so please review their policies.

Changes to this policy

We may update this policy. The date at the top shows the latest version.

Contact us

Garagedoor-Indianapolis LLC
11 Municipal Dr, Suite 200, Fishers, IN 46038
(317) 458-5557
[email protected]