What you need to know when your garage door gets stuck: what usually causes it, and what you can safely do until it’s fixed. Emergency repairs are guaranteed same day.
Or’s truck, on its way to youMost stuck-door calls are one of these. If you can tell which, it helps us bring the right part.
The most common one by far. Springs are rated for a certain number of open and close cycles, and they tend to give out in cold weather. You’ll usually hear a bang, and the door becomes too heavy for the opener.
A door with a broken spring can drop. Don’t lift it by hand.
The door hangs crooked or jams halfway. Often it follows a broken spring or a rusted bottom bracket. More on our cable repair page.
Rollers have come out of the track, usually after a bump from a car, a bent track or a worn roller. Running the opener can make it worse.
Sometimes it’s the opener, sometimes the door. If the door is balanced and the opener just hums or clicks, check the sensors and the remote first. Pulling the red emergency cord lets you run the door by hand, but only if the springs are intact.



Calling while we’re closed? Leave a message with your address and we’ll call you back.

Tell us what happened and where you are. If you can, send a photo. It helps us bring the right part.
We’ll tell you when to expect the tech.
The tech tells you what’s wrong and what it costs, and starts only after you say OK.
Door runs up and down with the opener and closes and locks.
You get the exact price before any work starts. Here’s what common repairs cost.
Pedro or Or is usually the one who shows up. They’re our techs, and they’re the names customers keep mentioning in our Google reviews.
“My garage’s torsion spring snapped at 4:30pm; Pedro helped me fix it within 2hrs…”
Badri T.“They were able to come to my house and fix my garage door the same day I called. Pedro came and was…”
Maria-Elaina E.“Our technician was Pedro. He was fast efficient and very polite. He arrived in less than an…”
J. B.Sunday to Thursday, yes. Call and we’ll tell you when the tech can be there.
The door itself is fine where it is. The problem is the house being open. Lock the inside door from the garage, keep valuables out of sight, and call us.
If a spring is broken, don’t force it. The door is too heavy to lift safely and can drop. We’ll get it open for you.
Always. The tech tells you what’s wrong and what it costs, and starts only when you say OK.
Give us a call and we’ll talk it through. We cover Indianapolis, Fishers, Carmel, Noblesville, Westfield, Zionsville and nearby towns.